How to Fix the WhatsApp Green Screen Error [Nov 2024]
Are you seeing a green screen instead of your WhatsApp messages?
Don't worry here's a quick fix for it.
Image source: r/whatsapp |
If you recently updated WhatsApp, you might be seeing a frustrating green screen instead of your chat messages. It’s an issue affecting some users with the latest update, but fortunately, there's a fix that can help get your messages back. Here’s a step-by-step guide to solving the problem and restoring access to your chats.
Step 1: Exit the Beta Program
If you’re part of WhatsApp’s beta program, the first thing to do is opt out. The beta version can sometimes have bugs that don’t affect the main release, so it’s best to use the stable version while they work out any issues.
1. Go to the Google Play Store.
2. Search for WhatsApp.
3. Scroll down and find the “You’re a beta tester” section.
4. Tap Leave and confirm.
Step 2: Back Up Your Chats and Media
To ensure none of your messages or media get lost, back up your WhatsApp data before reinstalling the app. Here’s how:
1. Open WhatsApp.
2. Tap on Settings > Chats > Chat backup.
3. Tap Back Up to save everything to Google Drive.
Step 3: Uninstall WhatsApp
Once you’ve backed up your data, go ahead and uninstall the app from your device.
1. Long-press the WhatsApp icon on your home screen or app drawer.
2. Select Uninstall and confirm.
Step 4: Install the Stable Version from WhatsApp’s Website
Reinstalling the stable version of WhatsApp from the official website can solve the green screen issue.
1. Open your browser and go to https://www.whatsapp.com/download.
2. Click on the "Get it on Google Play" banner if you are a android user.
If you are a ios user then click on "Download on the App Store" banner
3. Follow the instructions to download and install the app from the Play Store/App Store.
Step 5: Log in and Restore Your Chats
Once installed, open WhatsApp and log in using your phone number. The app will prompt you to restore your chats from the backup you made earlier.
1. Verify your phone number.
2. When prompted, tap Restore to bring back your messages and media.
Version 2.24.22.78 appears to be working without the green screen glitch, so you should be good to go after completing these steps.
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1 Comments
Thank you!! Its working
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